Fraud Analyst Job at Insight Global, Miami Lakes, FL

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  • Insight Global
  • Miami Lakes, FL

Job Description

Position: Senior Fraud Business Systems Analyst

Openings: 1

Location: Hybrid in Miami Lakes - M, T Th

Duration: 12 month contract to hire

Interview Process: 1 round, potentially 2

Must Haves

  • 5+ years as a Business Analyst or Business Systems Analyst
  • Experience in a financial institution (bank, credit union, fintech)
  • Strong end‑to‑end requirements and SDLC experience
  • Experience supporting fraud, risk, payments, or transactional systems
  • Ability to work in a 70% technical / 30% functional role
  • Comfortable owning and supporting applications end‑to‑end
  • Understanding of common banking fraud types
  • Flexible, adaptable personality with strong communication skills

Nice to Haves

  • Experience with fraud platforms (e.g., FICO , Experian Optimize )
  • Digital banking or payments experience
  • Agile environment experience
  • Bilingual English and Spanish
  • Background in Computer Science

Responsibilities

  • Gather and document business and fraud‑related requirements
  • Translate requirements into user stories, functional documentation, and acceptance criteria to support development and testing
  • Support end‑to‑end SDLC activities, including development, testing, UAT, and release support
  • Troubleshoot and resolve issues related to fraud, payments, and transactional systems, partnering closely with Engineering and QA
  • Manage and track work using tools such as Jira and ServiceNow
  • Collaborate with Fraud, Risk, Product, Engineering, Compliance, and Technology teams to implement fraud controls and system enhancements
  • Help enhance and optimize fraud monitoring and decisioning systems, including integrations and workflow improvements
  • Drive process improvements and change management efforts, ensuring smooth adoption of system and product changes

Overview

Support fraud prevention and detection efforts within BankUnited’s digital banking ecosystem. This role blends application support and business systems analysis, owning fraud‑related applications, troubleshooting issues, documenting requirements, and partnering

with technology teams to ensure systems are stable, compliant, and optimized. Strong fraud domain knowledge is critical, as the learning curve is steep for candidates without prior fraud exposure.

Job Tags

Contract work, Flexible hours

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